Welcome To Dons Power Equipment
IMPORTANT INFORMATION FOR OUR CUSTOMERS
FRIDAY, FEBRUARY 20, 2015
We are sold out of snowblowers and will not see any more this season. Keep the Massachusetts Tax Free Holiday in mind for planned purchases.
As of this post we are still accepting machines for repairs. Turn around time could be pushing 3-4 weeks depending on parts availabilty.
We are working to get all snow blowers already in our shop for repairs ready for pickup or delivery. Please refrain from continuously calling for status updates. There are only two: Finished and Not Finished.
*PLEASE NOTE THE FOLLOWING:
**Sales and Service info as offered above will be updated here on a daily basis.
***Repair turn-around time is estimated to be 3 weeks right now but depends on the nature of the repair and parts availability.
****Please do not send email requests for service scheduling and repair status updates. Scheduling needs to be done in person or via phone. You will be contacted when your repairs are completed.
*****We will be able to better service you if you could provide us with as much pertinent information as possible when you email us or visit us. Important information includes but is not limited to:
- Having part numbers from your owner’s manual or respective manufacturer's websites available.
- Where did you purchase your equipment needing repair?
- Is your equipment under warrantee?
- A clear and concise description of the issue.
Please DO NOT send parts requests and questions via fax
*****We appreciate your business and support. We are doing the best we can to accommodate everyone during this recent accumulation of snow. ******
Don's will be open 8am until 12pm on
Saturdays for the months of January and
Sales and Parts Department Hours:
Monday-Friday 8:00 am to 5:00 pm
Saturday 8:00 am to 5:00 pm
Service Department Hours: (Equipment can only be dropped off or picked up during these hours).
Monday-Friday 8:00 am to 5:00pm
Saturday- Pick Up / Drop Off 8:30am to 4:30pm )